Consumer Rights Notice (CRA 2015)
Effective Date: January 2026 | Entity: Biovertexa UK (biovertexa.net)
This notice outlines your statutory rights as a UK consumer under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
1. Right to Cancel (14-Day Cooling-Off Period)
You have the legal right to cancel your purchase within 14 days without giving reason. At Biovertexa UK, we extend this to a 30-Day Money Back Guarantee.
2. Quality and Fit for Purpose
All power tools and equipment sold must be as described, fit for purpose, and of satisfactory quality. If a product develops a manufacturer defect within 30 days, you are entitled to a full refund or free replacement.